The Australian Hardware Journal is the gateway to the hardware industry in Australia.
The magazine has been published since 1886 and is well positioned to deliver the latest news,
views and stories on Australian hardware. It is the only publication that the industry refers to as its own.
Inside the current issue
November 2014 And the winner is………Total Tools Ballarat! This is not the first time Total Tools Ballarat has taken out a prestigious group award. Just last year, the store was awarded the Total Tools Rookie Franchise of the Year, which is presented to the best new Total Tools store that has traded in the group for under three years.
Product Selection – Many Happy (No) Returns Product returns or exchanges are a time-wasting, expensive nuisance in the Safety & Security category. JOHN POWER speaks to leading industry figures about their strategies to improve customers’ product selection processes in hardware stores.
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